Home Onboarding Specialist
Ideal Candidate
Home Onboarding Specialists work as part of a team gathering home-specific data during the build process to create the world’s first complete digital home record. This data includes but is not limited to item attributes, care products, and warranty information.
What You'll Do
Enter a variety of home build data using HomeKey’s proprietary technology.
Audit and resolve errors or questions in data received by communicating with other members of the Operations Team and external clients.
Create and modify spreadsheets, translate information, and be an internet research super-sleuth.
Assist in the assignment and fulfillment of HomeKey KeyCodes.
Required Qualifications
Ability to learn new systems and processes quickly and accurately.
Detail-oriented with the ability to not only analyze and recognize errors but also ask effective questions and bring solutions.
Must be comfortable with switching between different systems and processes at a moment’s notice.
Must be an out-of-the-box thinker. We are “building the plane as we fly,” and the ability to refine and improve processes is a must.
Customer service skills and the ability to work with a diverse group of people.
Bonus Points
Construction/building experience
Understanding of home maintenance
At HomeKey we view our fellow team members as family, providing support, acceptance, and encouragement – while holding each other accountable to perform at our very best levels. You’ll have the opportunity to spread your wings, find your sweet spot, and contribute to something bigger than yourself.
Fair compensation
Competitive salary & benefits package based on knowledge and experience.
Stock options
When the company wins, we want you to as well.
Leadership development
A culture of coaching that includes a monthly learning stipend.
PTO
Full-time employees receive vacation & sick days + paid holidays to recharge or recover.
Insurance coverage
Healthcare insurance for full-time employees.
Snacks and beverages
Fuel your creativity with your favorite hydration and snacks.
Schedule flexibility
Prioritizing a work-life balance that enhances productivity.
401k
Traditional 401k plan option.
Quality work environment
Quality tools & equipment. Personal workspace budget.