Reduce customer service calls by up to 50%
Reduce customer service calls by up to 50%
Reduce customer service calls by up to 50%
Home buyers expect a modern experience
Home buyers expect a modern experience
Home buyers expect a modern experience
Ditch the bulky binders and easily misplaced USB sticks. Provide your home buyers with convenient access to paint details, HVAC filter sizes, appliance info, and critical documents. Lighten the load on your customer service team and ensure happier customers.
Ditch the bulky binders and easily misplaced USB sticks. Provide your home buyers with convenient access to paint details, HVAC filter sizes, appliance info, and critical documents. Lighten the load on your customer service team and ensure happier customers.
Ditch the bulky binders and easily misplaced USB sticks. Provide your home buyers with convenient access to paint details, HVAC filter sizes, appliance info, and critical documents. Lighten the load on your customer service team and ensure happier customers.
FEATURED HOME BUILDERS
HomeKey Systems is a member of the National Association of Home Builders
HomeKey Systems is a member of the National Association of Home Builders
Home Builder Benefits
Reduce customer service inquiries up to
reduction in unnecessary calls to your customer service team
Reduce customer service inquiries up to
reduction in unnecessary calls to your customer service team
A modern experience homeowners love
of homeowners are in-app 2x-8x each month
A modern experience homeowners love
of homeowners are in-app 2x-8x each month
A modern experience homeowners love
of homeowners are in-app 2x-8x each month
Empower homeowners with an average of
home details, allowing them to take action any time, anywhere
Empower homeowners with an average of
home details, allowing them to take action any time, anywhere
Empower homeowners with an average of
home details, allowing them to take action any time, anywhere
See how HomeKey compares
Homeowners love HomeKey. You will too.
Homeowners today expect a modern experience, and that includes how they access their home's information. HomeKey delivers a sleek, user-friendly app that's far superior to outdated binders and USB drives.
Eliminate USB sticks and binders at walkthrough
Streamlined warranty support
Homeowners have all the information they need at any time, anywhere
Put maintenance on autopilot for your homeowners
A proactive approach to homeowner engagement
Device notifications
Instant communication: Push notifications allow for real-time communication, ensuring that important information reaches homeowners promptly.
In-app notifications
Timely emails
A proactive approach to homeowner engagement
Device notifications
Instant communication: Push notifications allow for real-time communication, ensuring that important information reaches homeowners promptly.
In-app notifications
Timely emails
A proactive approach to homeowner engagement
Device notifications
Instant communication: Push notifications allow for real-time communication, ensuring that important information reaches homeowners promptly.
In-app notifications
Timely emails
A proactive approach to homeowner engagement
Device notifications
Instant communication: Push notifications allow for real-time communication, ensuring that important information reaches homeowners promptly.
In-app notifications
Timely emails
MFG DETAILS
USER MANUALS
ENERGY GUIDES
WARRANTIES
TO-DO'S
REMINDERS
PARTS
CARE PRODUCTS
REMINDERS
TO-DO'S
USER MANUALS
CARE PRODUCTS
MFG DETAILS
ENERGY GUIDES
PARTS
WARRANTIES
PARTS
WARRANTIES
REMINDERS
ENERGY GUIDES
USER MANUALS
TO-DO'S
MFG DETAILS
CARE PRODUCTS
We do the heavy lifting. You keep building homes.
Simply provide your homes’ specifications and leave the rest to us. HomeKey’s intelligent platform adds every item, manufacturer details, manuals, warranties and creates an annual home care plan with curated parts and products. Everything is available to your homeowner when they move in.
“I feel HomeKey is the way of the future. One where we choose never to build a home without it.”
Mark Candelaria, Candelaria Design Associates
“I feel HomeKey is the way of the future. One where we choose never to build a home without it.”
Mark Candelaria, Candelaria Design Associates
See why HomeKey is a game changer
for home builders
See why HomeKey is a game changer
for home builders
See why HomeKey is a game changer
for home builders
Who is responsible for inputing all of the home's data?
HomeKey onboards all details for each home. Our customer service success team uses standard documents already developed for the community and home building process. The HomeKey platform adds in all the details for each item, as well as user guides, warranties, and more.
How do we get home specifications to you and what happens if they change?
HomeKey can accept community and home specifications in a multitude of ways depending on your building management system. These range from as simple as via PDF documents to data integrations with large, third-party software platforms.
How do you create your maintenance plans?
Maintenance plans are created for each individual home, based on what's installed in the home using a multitude of technologies and third party datasets. HomeKey is in alignment with each manufacturer's maintenace recommendations and cleaning product requirements.
Can the homeowner submit a warranty request through HomeKey?
Yes. All warranty requests are linked to the builder's online service request form. HomeKey can pass the homeowner details into the service request form to further streamline the process if the builder wishes to do so.
Can a homeowner add to or update their home's information?
Yes. Homeowners can snap a pic of the product label or box or add details like manufacturer, model, and serial number manually.
What happes if a KeyCode is lost or damaged?
Submit a replacement request through HomeKey's Builder Support Center or contact your Customer Success manager. We will assign a new KeyCode and ship within 48 hours.
Who is responsible for inputing all of the home's data?
HomeKey onboards all details for each home. Our customer service success team uses standard documents already developed for the community and home building process. The HomeKey platform adds in all the details for each item, as well as user guides, warranties, and more.
How do we get home specifications to you and what happens if they change?
HomeKey can accept community and home specifications in a multitude of ways depending on your building management system. These range from as simple as via PDF documents to data integrations with large, third-party software platforms.
How do you create your maintenance plans?
Maintenance plans are created for each individual home, based on what's installed in the home using a multitude of technologies and third party datasets. HomeKey is in alignment with each manufacturer's maintenace recommendations and cleaning product requirements.
Can the homeowner submit a warranty request through HomeKey?
Yes. All warranty requests are linked to the builder's online service request form. HomeKey can pass the homeowner details into the service request form to further streamline the process if the builder wishes to do so.
Can a homeowner add to or update their home's information?
Yes. Homeowners can snap a pic of the product label or box or add details like manufacturer, model, and serial number manually.
What happes if a KeyCode is lost or damaged?
Submit a replacement request through HomeKey's Builder Support Center or contact your Customer Success manager. We will assign a new KeyCode and ship within 48 hours.